Your CRM, looked after — clean contacts, working pipelines, leads that don't fall through.

CRM Care Co sets up, cleans up, and looks after the CRM systems small businesses run on — so every lead from your website, email, and phone lands in one place and gets followed up.

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What we take off your plate

The same care model as our website work, applied to your customer system — set up carefully, verified end to end, and reported in plain language.

Audit & cleanup

Duplicate contacts merged, dead fields removed, data standardized — so the list you mail and the numbers you see are ones you can trust.

Pipelines & stages

Sales and service pipelines built to how your business actually works — not the template the software shipped with.

Lead capture wiring

Website forms, email, and phone leads landing in the CRM, tested end to end — no more leads sitting in an inbox nobody checks.

Automations

Follow-up reminders, task rules, lead assignment, and stale-deal alerts — the quiet machinery that keeps deals moving.

Dashboards & monthly report

Pipeline, follow-ups done, deals stalled — a short monthly report in plain language, the same reporting discipline as our website care plans.

Users, permissions & security

Who can see and export what, leavers removed, two-factor on — plus data import & migration, integrations (email, calendar, accounting, Jobber, Housecall Pro), and short written SOPs so your team uses it the same way every time.

Platforms we work in

HubSpot and Salesforce first — the biggest small-business base — with more supported as you grow.

HubSpot Salesforce Zoho CRM Pipedrive Dynamics 365

Packages

Start with a single fix, a full setup, or setup with the automations built in. Ongoing care is available monthly after any package.

CRM Tune-Up

$30
one-time
  • One fix or cleanup task
  • Dedupe pass on your contacts
  • One pipeline corrected, or
  • One broken automation repaired
  • Plain-language note on what was done
Start with a tune-up

CRM Setup + Automations

$150
one-time
  • Everything in Setup & Cleanup
  • Automations: follow-ups, assignment, alerts
  • Dashboard built for your numbers
  • Written quick-start SOP for your team
  • Permissions & security review
Add automations

Prefer ongoing care? CRM Care monthly — $85/mo for checks, cleanup, and the monthly report; $150/mo adds small builds and new automations.

How it works

Careful first, changes second — nothing in your CRM changes until we've looked.

1

Tell us what's messy. Duplicates, a pipeline nobody uses, leads going nowhere — whatever prompted the call.

2

We audit before we touch. You get the findings and the plan before any change is made.

3

Cleanup & setup, verified. Every form, pipeline, and automation tested end to end, with your data exported and backed up first.

4

You get the report. Plain language: what was done, what we found, and what needs your decision.

About CRM Care Co

CRM Care Co is part of Care Company Tech — one suite for the systems a small business runs on: website, customer system, phones, and help desk, looked after by one operator.

Our background is more than a decade running a successful web practice, with 20+ years in the systems organizations actually use. Our working standard is documented and disciplined — built to federal standards, assessment-ready — and your CRM data stays yours: fully exportable, never locked into our tooling.

Built to federal standards — assessment-ready.

Your customer data, handled to federal standards: NIST 800-171-aligned practices, role-based access, a full audit trail on every change, and your data always exportable — never locked in.

Tell us what your CRM is doing — or not doing

One message is enough to start. We'll reply with what we'd check first and what it would cost — before you commit to anything.

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